leads our team in delivering first-class customer
service from the time he answers the telephone. Kevin
has spent over 25 years in the automotive service
business. He has worked in that role at several local
dealerships and independent repair shops.
Kevin is ASE certified in several technical areas as
well as being an ASE certified Service Consultant. Kevin
has consistently received high ratings for customer
satisfaction. Kevin answers your phone calls, schedules
appointments, calls you with questions and answers,
provides you with repair options and estimates, and
serves your needs in the office.
Joe Baptista grew up in a family-owned auto repair business. He is an ASE certified Master Technician with an additional L1 certification as an expert in computer, fuel injection and emission repairs. He loves solving tough problems. He is a detail person and when you talk with him, you will find he is focused on you, your vehicle's problem, and solving that problem for you.
Paul Smeigh is also an ASE certified Master Technician with an additional L1 certification as an expert in computer, fuel injection and emission repairs. Paul is intense and meticulous. Paul has a particular specialty in Volkswagen and Audi, and has had Moog factory training in steering, suspension and alignment. Like Joe, Paul is committed to repairing your car right.
Keith Stouch grew up in
this family business and has managed it since 1991. He is ASE certified in five areas including an additional L1 certification as an expert in computer, fuel injection and emission repairs. He grew up in this family business and has managed it for the past 10 years. With a college degree and experience in journalism, Keith can not only diagnose and repair your vehicle, he can explain the problem and your options in clear, effective ways.
Cathy Stouch is our behind-the-scenes customer service, financial, computer and promotions expert. When you receive a follow-up call to make sure our service meets your expectations, chances are it is Cathy.